We understand that personal medical information (like what medicine, schedule, adherence, geo location etc) that you provide to the app & the device is sensitive & private and hence we have high regards to protect that information securely.
We will explain what steps will we take to protect your privacy so it is not compromised. In case you do not agree with the steps, kindly do not use the app and sign up please. If you need additional information, please contact us at [email protected]
Information Application obtain and how is it used?
Information Provided by User
This pertains to the information that user provides to the app at the time of registration (which is optional). We need this information to store & recover data should some mishap occur to your phone device. However, please keep in mind that you may not be able to use some of the features offered by the Application unless you register with us.
At time of registration, you generally provide Email, Name, Location etc.
We may also use the information you provided us to contact your from time to time to provide you with important information, required notices and marketing promotions.
By use of the app, we store, process and analyze your medication data & information such what medicine, schedule, reminders, adherence, geo location, total pills consumed, refilled, stopped, restarted & disease etc.
We’re extremely careful with our users’ health data & store it locally in your phone & securely on our servers & our app is HIPAA compliant. All personal health data is stored locally on your device, and analytics data (e.g. medicine name, dosage, and reminder time) is deidentified on device and in accordance with the safe harbor method outlined in §164.514(b) of the Health Insurance Portability and Accountability Act before being transmitted.
Automatically Collected Information
The Application may also collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, your mobile operating system and information about the way you use the Application.
Use of Above Information
We use the Personal Information to identify your account for purposes of customer services and enquiries & send you emails, reminders for adherence slippage, analytical data or any change in our policy or services. We may also use it for analyzing system issues, problems & bugs in the system.
Please remember that any information that you share in forums, our social site & social apps may be automatically made public, and such information will not be considered Personal Information by us.
Please note that we are not subject to medical secrecy obligations.
We may disclose User Provided and Automatically Collected Information:
as required by law, such as to comply with a subpoena, or similar legal process;
when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
Third parties access to information
Only aggregated, anonymized data will be shared to external parties to improve the services.
You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.
We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at Email address. We will delete such information from our files within a reasonable time.
Data Retention Policy
Your data will be stored till you uninstall the app. After the uninstallation, we will retain automatically collected information upto two years and thereafter store it as aggregate.
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. But please remember that despite our best efforts, no security systems are foolproof and security breaches do happen in the real world.
If you have any questions regarding privacy while using the Application, or have questions about our practices or policies, please contact us via email at [email protected]